This practical workshop applies business analysis techniques for a study case of improvement in the recyclable waste collection service in the city of São Paulo. Attendees assume the role of consultants hired by the city hall to investigate the context, understand the expected outcomes and map the requirements for a successful project. The instructor makes use of theatrical techniques of role-playing characters to simulate interview and meeting situations.
Not everything is what it seems at first glance. Prepare yourself to some plot twists and to develop analytical and collaborative skills using business analysis practices to get to the root of the problem.
Learning objectives - what you will learn
- Conduct some useful business analysis techniques.
- Understand effective communication as an essential competence for effective business analysis.
- Experience and overcome communication problems with different interviewees' profiles in case studies with characters played by the instructor.
Content
- The Outcome-Driven Mindset
- Study case presentation for the workshop
- Understanding needs and expectations and considering political contex (Technique: Stakeholder Analysis)
- Elicitation of “real” needs and expectations (Technique: Interviews)
- Aligning strategy to execution (Technique: Impact Mapping)
- Collaborative solution design
- Technique: Wireframe
Speaker:
Fabrício Laguna, aka The BRAZILIAN BA
The Brazilian BA is known for his charming and approachable style, and a unique talent for breaking down complex concepts and making them accessible and engaging, whether he’s presenting live, on YouTube, or through his online courses. His teachings have reached and inspired students in over 73 countries!
Fabrício is the foremost authority on Business Analysis in Brazil. He made history as the first Certified Business Analysis Professional (CBAP) in Latin America back in 2008 and holds several other prestigious certifications, including PMP, AAC, and CPOA.
With over 25 years of experience, Fabrício has made significant contributions as a consultant, instructor, blogger, and YouTuber in methodology, solution development, business analysis, systems analysis, project management, business architecture, and systems architecture.
Fabrício is the foremost authority on Business Analysis in Brazil. He made history as the first Certified Business Analysis Professional (CBAP) in Latin America back in 2008 and holds several other prestigious certifications, including PMP, AAC, and CPOA.
With over 25 years of experience, Fabrício has made significant contributions as a consultant, instructor, blogger, and YouTuber in methodology, solution development, business analysis, systems analysis, project management, business architecture, and systems architecture.
Learn more about Fabrício and his work at: TheBrazilianBA.com and YouTube: The Brazilian BA.
When?
13. november 2024
12.00 - 16.00
Where?
Sputnik, Ljubljana
Don't miss the accompanying lecture, where Fabricio will showcase how business analysis operates across all levels and departments of an organization, highlighting its importance for every role. Join us to gain valuable insights that will enhance your understanding and application of business analysis! More information: https://slovenia.iiba.org/events/analysis-everywhere/